Arbitration is an increasingly common method for resolving personal injury cases in Massachusetts. One of the great benefits of arbitration is that you avoid the anxiety and unpredictability of a jury trial. Also, like mediation, arbitration is quick, as opposed to a jury trial which can be protracted and delayed. Another great benefit of arbitration is the fact that they are inexpensive, unlike jury trials where expenses can be substantial.
You must understand the decision of the arbitrator is final and that you are stuck with whatever decision the arbitrator makes for your case. But, most if not all arbitrators know the real value of a case so as a plaintiff, you can be confident that you will not be shafted if you have a good case.